Last updated: July 3, 2026
You can permanently delete your Milan account and profile data at any time, directly from within the app — no separate request form needed.
If you no longer have access to the app but want your account deleted, email us at milanapp.support@gmail.com from the address or number associated with your account, and we'll process the deletion for you.
| Data | What happens |
|---|---|
| Profile (name, username, bio, age, photos, preferences) | Permanently deleted |
| Profile photos & saved quick-send images | Permanently deleted from storage |
| Discovery/ranking data (Nearby score) | Permanently deleted |
| Login credentials | Permanently deleted — you can't sign back in |
| Push notification token | Removed, so no further notifications are sent to this device |
| Data | Why it's kept |
|---|---|
| Messages you've already sent to other users | Chat history is jointly owned with the person you spoke to — deleting your account removes your ability to access it, but does not erase the other participant's copy of the conversation, the same way a deleted WhatsApp/Signal account doesn't erase chats on the other person's device. |
| Subscription/payment records | Kept as required for financial and tax record-keeping. |
| Reports filed against or by you | Kept for community-safety review, and are never linked back to a visible profile once the account is deleted. |
See our Privacy Policy for more detail on how we handle your data.
Contact us at milanapp.support@gmail.com.